Monday, May 18, 2009

Customers First Limousine Service Guarantee for Denver airport transportation

Our 10 Point Customer Service Guarantee for Denver airport transportation.

Customer First Limousine Service of Colorado is committed to providing the highest possible level of Denver airport transportation service to our Customers. We have published a 10 point Customer Service Plan for our customers to guarantee the highest level of Chauffeured Denver airport transportation service in Colorado.

1. Offer a guarantee quote at a competitive price.
Customers no need to shop around for a better price for Denver Airport Transportation & Limousine Service. We will offer the most current competitive price. We will beat or match a competitor’s published price for Denver airport transportation based on the value of the trip distance and 2007-2008 vehicle used. We also guarantee the quote offered is a flat rate with no hidden fees that includes luggage assistance, taxes, tips, and parking.

2. On time reliable service with consistency
To help promote Denver airport transportation on-time passenger pick up to and from the Denver International Airport our Staff will track all airline flights for early and late arrivals to insure reliable Denver airport transportation pick up service. All vehicles will be equipped with a GPS navigation system. Our Chauffeur staff is trained and required to use the “time of arrival function” on the GPS in each vehicle for all Denver airport transportation services.

3. Non-Stop Door to Door Service
Chauffeurs will provide door to door Denver airport transportation service from the curb side of any following destination Airport, Hotel, Office, or Residential Home. Customer First Limousine Service is committed in providing non-stop transportation to any destination in the Colorado Rocky Mountain Region in a prompt and safe manner at all times.

4. Available 24 hours a day/ 7 days a week.
Our staff will provide 24/7 availability to our customers for Denver airport transportation passenger pick up and phone reservations, including Holidays.

5. Allow reservations to be held or canceled
We will allow the customer to hold a telephone reservation for Denver airport transportation without payment until the passengers destination has been completed with a credit card on file. Our cancel policy; we will cancel a Denver airport transportation reservation without penalty if the customer has notified us with reasonable amount of time or for any unforeseen travel problems such as weather, cancelled flights, or a missed connecting flight. The Customer will also have an option to reschedule their Denver airport transportation at no additional cost, after they have received their new travel itinerary.

6. No hidden fees
Each Denver airport transportation reservation will not have hidden fees. A flat rate will be given that includes luggage assistance, taxes, tips, and parking. If the Customer feels they will save time in travel, the customer will have the option to request the Chauffeur take the Toll road E-470 with a $2 per gate fee that will be added to the fare.

7. Arriving in comfort and style
Our Staff commitment to our Customers is we will do everything possible to insure you will arrive in Comfort & Style. We will only use the latest models available and present a professional well groomed Chauffeur for all Denver airport transportation occasions.

8. Dedicated Friendly Staff.
All interaction with our Customers will be polite and professional while displaying a common courtesy to customer service. Our Chauffeur staff will display knowledge of the Colorado region and current events in the area.

9. No per person charge.
Our customers will not be charged a per person rate with the rental of our limousines for Denver airport transportation. If the Customer is splitting the fare with a Co-workers or Travel Companions for the total amount we will provide a break down of charges for ease of payment.

10. Be more responsive to “Our Guest” the Customer
Each Staff member will commit to enhancing their awareness to meet Customer satisfaction on the customers important day of travel or special occasion.

Customer First Limousine Service
Phone: 720-842-2186

1 comment:

  1. Some LA limousine services only have stretch limos while others have larger sized vehicles that can fit a lot more people.


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